Terms & Conditions
By using the Supplier website the customer confirm that they have read the terms and conditions regarding the conduct of parties accessing or using the Supplier’s website to trade and that the customer agree to be bound by these terms and conditions.
Please note that should the customer not agree to the terms and conditions stated below, the customer may not use the Supplier’s website. The site is managed in the Republic of South Africa and promotes the sale of various branded product lines. Purchases made from the site are subject to the terms and conditions of this agreement. By shopping or browsing on this site, the customer acknowledge that the customer have read, understood and agreed to be bound by this Agreement, and the other policies displayed on this site.
The Supplier’s website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose without the prior written consent of the supplier.
Disclaimer Of Warranties And Limitation Of Liability
By visiting the Supplier’s website site on the Internet the customer agree that using this service is entirely at their own risk. The site and its contents are provided on an "as is" basis and the supplier makes no representations or warranties of any kind.
The Information expressed and displayed on this site should not be regarded as the opinion of the Supplier. Potential clients are encouraged to consult professional advice before taking any course of action related to information displayed on this site, fully permissible by South African law. The Supplier, its directors, employees, suppliers or service providers disclaims all representations including the accuracy of content or information, products or services.
The Supplier does not guarantee that the services provided by the site will be uninterrupted or error free, or that the website, its servers or e-mails sent from the Supplier are free from viruses.
The Supplier, their directors, members, employers, employees and suppliers shall not be liable for any loss, damage or expense which may be suffered.
By accepting the terms and conditions the customer indemnify the Supplier from any loss or damage suffered, including without limitation in respect of any claim or demand by any third party by reason of any act or omission on the customers part or that of any family member, agent or representative acting on the customer behalf in connection with transactions concluded.
The Supplier’s liability whether in contract or delict arising from any breach of any obligation in terms of this Agreement, negligence or otherwise shall not exceed at any time more than the monetary value of the items purchased with regards to any dispute.
The Suppliers website and all communications and transactions concluded using the website, are governed by the laws of the Republic of South Africa.
Invitation to do business
The products which are displayed on the Suppliers’ website is seen as an invitation to do business with the Supplier. Transactions are only confirmed when the Supplier has accepted the customers’ transaction and the acceptance is communicated to the customer via email or telephone call.
The price of any products sold through the Supplier including shipping costs shall be relayed to the customer at the time of the order. By visiting the Supplier’s website, the customer agree that the terms and conditions will be applicable to all further transactions and website visits.
Cancelled orders and unwanted goods
The customer has 7 days the "day after" the day that the goods are received under the distance selling act from arrival of the goods to cancel the customers’ contract. The goods must be returned to the Supplier in the condition they were dispatched, complete with all packaging and in a re saleable state. The goods remain the customers’ responsibility until they are received and signed for by us.
The Supplier will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that listed products are removed from our website. However, the Supplier cannot guarantee the availability of stock and we will only be liable for delivery of the products when the products are available. When products are no longer available after conclusion of a sale, the Supplier will notify the customer and will be entitled to either selected another product or choose to receive a refund of the amount paid.
Cancellation/Return of unwanted orders/items incurs a 10% handling fee to cover processing/handling fees.
If an unwanted product is returned for exchange for a different product the customer will be charged or refunded any price difference plus return postage.
When a user visits the Supplier or sends e-mails to the Supplier, the customer is consenting to communicating with the Supplier electronically. The Supplier will communicate with the customer by e-mail.
When purchasing products, the customer is required to the Supplier with complete and accurate information about them and agree that the information provided to the Supplier is correct. Purchasing from the Supplier is restricted to persons over the age of 18. Any person not permitted to register as a purchaser but who does so, shall be guilty of committing fraud.
The Supplier reserves the right to: 1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to the customer and to confirm that we shall not be liable to the customer or any third party for any modification to or withdrawal of the Website; and/or 2. Change these Conditions from time to time and their continued use of the Website (or any part of) following such change shall be deemed their acceptance of such change. It is the customers’ responsibility to check regularly to determine whether the Conditions have been changed. If the customer does not agree to any change to the Conditions then they must immediately stop using the Website. 3.The supplier will use the reasonable endeavors to maintain the Website. The Website is subject to change from time to time. The Supplier will not be eligible for any compensation because the customer cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control. Third Party Links
In an attempt to provide increased value to the Users, the Suppliers may provide links to other websites or resources. The customer acknowledges and agrees that the Suppliers are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
1.Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information. 2.Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems. 3.The Merchant does not have access to credit details. 4.Virtual Card Services continually reviews and enhances its security in line with technological changes.
The Supplier has the right, but not the obligation, to monitor any activity and content associated with the Website. The Supplier may investigate any reported violation of these Conditions or complaints and take any action that they deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to the access and/or removing of any materials from the Website).
Updating of these Terms and Conditions
The Supplier reserves the rights to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
I understand that all the designs and trademarks are registered to the Supplier and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks, designs directly or indirectly in anyway, and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by the Supplier for any civil action or any legal action deemed necessary against me.
Superga shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Superga bank account, the details of which will be provided on request.
Card acquiring and security
Card transactions will be acquired for Superga via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Superga separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Superga takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,customer service and support, dispute resolution and delivery of goods.